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Publications

The main purposes of TBRC are to educate new experts and to spread the cumulated knowledge to our customers. One very concrete way of doing just this is to publish our work in different forums. From the list below you can download five latest publications from TBRC and on the left is a list of publication categories.

11.10.2011 Creating customer value in complex service offerings – empirical evidence from two industries (Conference Papers)
04.10.2011 Book: New Technologies: Trends, Innovations and Research: Chapter - Smart homes as
service platforms for new healthcare and energy services. INTECH. ISBN 979-953-307-654-5. (forthcoming)
(Book Chapters)
22.09.2011 A Customer-driven Approach for Developing Welfare Services: Innovating an Integrated Service Model. 4th International Conference on Social Sciences" Turkey, October 2011 (Conference Papers)
22.09.2011 Assessing the applicability of market segmentation in the development of elderly care. Conference paper. EGPA Annual Conference in Bucharest, September 2011 (Conference Papers)
22.09.2011 Challenges in management of cross-sectorial collaboration, Work among the elderly 13th International Conference on Combined Actions and Combined Effects of Environmental Factors, Tampere, September 2011. (Conference Papers)
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Tel. +358 5 62 111, Fax +358 5 621 6699 www.tbrc.fi | TBRC is situated at Lappeenranta University of Technology
verkkovaraani, 2007